top of page

Rules & Policy

FunVR Rules & Policy

1. General Information

Welcome to FunVR, the largest virtual reality club in Belgrade, located at Višnjička 49E.
Our mission is to create a space where people of all ages can step beyond everyday reality and share exciting adventures together — in movement, in emotions, in the moment.

By visiting FunVR, you agree to follow the rules and safety policies listed below to ensure an enjoyable and safe experience for all guests.

2. Safety Rules

  1. Health and readiness:
    Participation in VR activities is voluntary and requires that you are in good physical condition. Please inform our staff if you have epilepsy, heart conditions, motion sickness, or any other medical restrictions.

  2. Age limits:

    • Minimum age for most games is 7 years.

    • Children under 12 years must be accompanied by a parent or guardian.

  3. Equipment handling:
    Please treat all VR headsets, controllers, and accessories with care. Any intentional damage may be subject to compensation.

  4. Physical boundaries:
    Stay within your designated play area. Running, pushing, or aggressive behavior is not allowed.

  5. Substance use:
    Entry is prohibited under the influence of alcohol or drugs.

  6. Staff instructions:
    Always follow the instructions of the FunVR team. They are there to ensure your safety and to help you enjoy the experience.

3. Booking & Payment Policy

  1. Reservations:
    Bookings can be made in advance via phone +381 64 440 5555, Instagram, or directly at the club.

  2. Cancellations:

    • Cancellations made at least 24 hours before the reservation time can be rescheduled free of charge.

    • Late cancellations or no-shows may result in a service charge.

  3. Group & event bookings:
    For birthdays, corporate events, or large groups (10+ players), a deposit may be required to confirm the reservation.

  4. Payment methods:
    We accept cash, card, and digital payments.

4. Privacy & Data Policy

  1. Personal data:
    We collect only the information necessary to process your booking and ensure service quality (such as name, phone number, or email).

  2. Use of photos & videos:
    By participating in events at FunVR, you agree that photos or short clips taken during your visit may be used for promotional purposes (social media, website, etc.). If you prefer not to appear in any materials, please notify our staff in advance.

  3. Third-party sharing:
    We do not sell or share your personal data with third parties, except as required by law.

5. Code of Conduct

FunVR is a family-friendly space that values respect, inclusion, and fun.
We reserve the right to refuse entry or ask a guest to leave if their behavior endangers others or disrupts the experience.

The rules of the tournament

There are 4 teams of 5 players each participating in the weekly tournament. There are two semi-final games between them, one game for third place and the final game for first and second place. If more than four teams enter the tournament, qualifying games will be held during the week.

 

The game consists of Duels and Rounds. The match starts from the moment when both teams are at their bases and ends when all the players of one of the teams are "killed". A new Match starts automatically at the moment when the players gather at their bases. The round lasts 7 minutes. The number of Matches per Round may vary. If the Match has not ended before the end of the round, the round time is extended until the end of the Match. If the number of matches won by the teams is equal at the end of the Round, the Round is extended by one Match. For each round won, the team gets one point.

There is a break of up to 3 minutes between Rounds. The game consists of three Rounds. The team with the most points wins the Game.

 

It is forbidden to play during the game.:

- run

- he lies down on the floor

- walk through virtual walls

- take off your glasses during the game or lift them

- physical contact between players

Rules of payment

General Information

FunVR does not provide online payments through the website.
All reservations are arranged directly with our staff after a client selects a preferred experience or event type. The purpose of our online platform is to help visitors explore available options and contact our team for personalized assistance.

2. Booking Process

  1. After choosing a desired experience or event package, guests are invited to contact FunVR directly via chat, Instagram, phone, or WhatsApp.

  2. Together with a staff member, the guest confirms the date, time, and details of the visit.

  3. To finalize the reservation, the guest makes a prepayment in person at FunVR, located at Višnjička 49E, Belgrade.

3. Payment Methods

  • Cash payments only.
    FunVR currently does not accept debit or credit cards, and online payments are not available.

  • The payment is made directly at the club’s reception during the booking process or upon arrival, as agreed with our staff.

4. Refund Policy

All payments are non-refundable.
Once a prepayment or full payment has been made, the amount cannot be returned or exchanged for another service.
If a guest needs to reschedule an event, our staff will make every effort to find an alternative date or time, subject to availability.

5. Confirmation of Agreement

By making a reservation and submitting payment, the guest acknowledges and agrees to these payment rules and policies.

Liability Disclaimer

Participation in VR activities involves physical movement and simulated environments.
FunVR and its staff are not responsible for injuries resulting from failure to follow safety instructions or reckless behavior. Guests participate at their own risk.

bottom of page